ICA Webinars

SAVE THE DATES! 

February Webinar

Catersource Game Plan: Education, Connections, and ROI

Date: Wednesday, February 26
Time: 1:00 PM Eastern
Format: Interactive Zoom Webinar

Description:
Catersource can feel overwhelming without a plan. This interactive webinar helps you map out your approach so your time, energy, and travel investment truly pay off. We’ll discuss how to choose education sessions, make meaningful connections, and walk into the conference with clear intentions. The session will include full-group discussion, breakout rooms, and shared takeaways from fellow ICA members.

ICA Members have 24/7 access to all previous webinars.  Click here to view the Webinars On Demand.

Previous webinars include:

Healthy Conflict: The Missing Secret Ingredient (Jan 2026)

Presented by Borja Rosales, Bold Catering and Events. In this ICA webinar, Borja explores why healthy conflict is essential for strong leadership and aligned teams. He breaks down the real cost of avoiding hard conversations and shows how leaders can replace silence and side conversations with clarity, trust, and accountability. If it feels uncomfortable, you are already doing the work.

GET ON THE LIST! How Venues Choose Their Caterers - and How to stay at the Top (Nov 2025)

Presented by Jonathan Aymin, WEVA, The Venue Rx, Common Sense Events. This ICA webinar gave caterers a direct and honest look into how venues truly choose their preferred partners and what it takes to remain at the top. Jonathan Aymin outlined the qualities that matter most to venues and emphasized the importance of consistency, communication, and professionalism from the very first touchpoint through the final client experience.

You Sell What You Are - How to Be a Sales Professional (Oct 2025)

How many times have you thought, “That sale could’ve gone better”? Sales is already competitive enough. Don’t let avoidable missteps get in your way.

Jennifer Perna of Fulton Market Consulting presents a fast-paced ICA webinar designed to help you lead with professionalism, sell with confidence, and remove the roadblocks holding you back.

You don’t just sell food and service. You sell what you are.

Panelists:
Heidi Brice, Puff 'n Stuff (Sales)
Candice Hudnall, Hamby Catering & Events (Marketing)
Roy Porter, EngageWorks (Operations)
Hunter Hunt, LUX (Culinary)
Moderated by: Chris Sanchez, LUX

This webinar equipped ICA members with real-world strategies to reduce stress, elevate quality, and sell smarter during the busiest time of year. The panel shared practical do’s and don’ts across Culinary, Sales, Marketing, and Operations; plus a powerful list of team action steps to bring back to your business. 

Dear Betty & Lexi, I Have an Ops Problem (Aug 2025)

Betty Kalin, Vice President, Dish Food & Events
Lexi Opdenaker, Director of Event Experiences, Simply Fresh Events
Moderated by: Clark Kinkade, Event Director, Dish Food & Events

The Sales Shift: How Top Sellers are Winning in 2025 (Jul 2025)

Matt Baker, Chief Culinary Officer, Feast on This
Cassidy Clay, Event Coordinator, Market Catering
Jessica Hill, Director of Sales, CT Wedding Group
Kim Keane, Experience Specialist, Russell Morin Catering & Events

MODERATOR: Margaret Brower, Sales & Marketing Strategist & CEO, Rainmaker Sales & Marketing Group